1. Information We Collect
We collect information you provide directly to us, such as your name, email address, phone number, company name, and shipping address when you place an order or contact us through our website.
We do not use cookies for tracking or advertising purposes. We do not sell, rent, or share your personal information with third parties for marketing purposes.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Communicate with you about your order or inquiry
- Provide technical support and respond to questions
- Comply with legal obligations
- Prevent fraud and ensure security
3. Information Sharing
We share your information only with service providers necessary to fulfill your order, such as shipping carriers (UPS) and payment processors. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, contact us through our contact form. We will respond within 30 days.
California residents: Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect and to request deletion of your personal information. We do not sell personal information.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and tax requirements. Order records are retained for 7 years.
7. Children's Privacy
Our website and products are not directed to individuals under 18. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.
9. Contact Us
If you have questions about this privacy policy or our data practices, contact us through our contact form or call +1 (714) 386-2705.