What is your typical lead time?

Most standard products ship within 2-3 business days. Custom configurations and OEM orders may require 1-2 weeks depending on specification complexity and current production queue.

Do you offer volume discounts?

Yes. We offer tiered pricing for orders of 10+ units. For large volume or recurring supply agreements, contact us directly for a custom quote.

What is your warranty policy?

All Wingfield Works sensors carry a 1-year warranty against manufacturing defects. Warranty does not cover physical damage, improper installation, or operation outside specified parameters.

Can you build custom sensors for my application?

Yes. We regularly work with OEMs and integrators to develop custom cable lengths, housing materials, connector types, and calibration ranges. Use our contact form to describe your requirements.

What controllers are your sensors compatible with?

Our pH and ORP sensors use standard BNC connections and are compatible with most industrial process controllers, including those from Hach, Hanna, Omega, and custom PLC integrations.

Do you ship internationally?

We primarily ship within the United States. For international orders, contact us with your shipping address and we will provide a freight quote based on your location and order size.

How do I calibrate my sensor?

Calibration procedures vary by application. All sensors ship with a basic calibration guide. For detailed support, contact our technical team with your sensor model and application details.

What payment methods do you accept?

We accept credit cards (Visa, MasterCard, American Express), ACH/wire transfer, and company checks for established accounts. Net-30 terms are available for qualified business customers.